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Philosophy and Dashboards

A great philosopher once said, “You can observe a lot by just watching.” Wait. What? Okay, never mind. Yogi Berra probably doesn’t reach the same rarified air occupied by Plato, Aristotle, or Socrates. After all, rhetorical gems such as “A nickel ain’t worth a dime any more” and “We made too many wrong mistakes” are [...]

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Seeking a Tall, Dark, and Handsome …. Monitoring Tool?

Way back in 1965, before the Internet was invented and when IBM and the BUNCH (Burroughs, UNIVAC, NCR, Control Data Corporation, and Honeywell) dominated the computing landscape, there was a show on television called “The Dating Game”.  For the uninitiated, the format of the show was that a bachelorette would question three bachelors, who were [...]

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Beer and IT Systems Management: Two Peas in a Pod?

It’s written in Ecclesiastes “there’s nothing new under the sun”.  However, this blog would beg to differ.  When was the last time you read an analysis of IT Systems Management tools in terms of its similarities to beer?  Can’t think of an instance?  Well, rest easy because we’re breaking new ground here.  The first similarity [...]

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Under Attack …. from Oxymorons?

Jumbo Shrimp. Great Depression. Deafening Silence. Virtual Reality. These are all terms known as “Oxymorons”, defined by Webster as “a figure of speech in which apparently contradictory terms appear in conjunction”. Put your mind to it and you can probably come up with several more that are peppered into our everyday vernacular. However, there’s one [...]

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Surfing The Good, The Bad, and The Dirty: How To Get the Best Diagnostic Information

Without the pornography industry the Internet wouldn’t be half as big and popular as it currently is.  Okay, maybe “half as big” is a stretch.  After all, if it weren’t for e-commerce, I’d actually have to get dressed, leave the house, and go to three different stores to fulfill my deodorant, wine, and apparel needs [...]

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To Pull or Not To Pull, That is the Question

While this question is hardly as timeless as the words spoken by Shakespeare's Hamlet, it’s still a question relevant to those of us who live in the day-to-day world of systems and network management. What is the best way to get statistics and status from all the disparate elements that make up the systems we’re [...]

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Why Monitoring Matters … to Your Balance Sheet

The old saying among analysts goes “If you can’t measure it, you can’t monitor it.” Measurement and monitoring of networks, applications, and services has many kinds of value. Doing it right can make a profound impact on the bottom line, too. Companies and organizations buy bandwidth for Internet access and other communications based on their current [...]

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The Importance of Effective Monitoring

Effective monitoring means that IT staff gets information about misbehavior and exceptions quickly and accurately enough that they can get to work on diagnosis and response before users start an increasing cascade of reports and complaints. Without effective monitoring, in fact, IT lives in “reactive mode” --  that is, it doesn’t start dealing with problems [...]

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Single Pane of Glass: Myth or Reality?

According to Whatis.Com, a single pane of glass is a concept that describes “a management console that presents data from multiple sources in a unified way,” where the glass belongs to a computer’s monitor or a mobile device’s screen. Network and systems management companies have been talking about this single pane of glass for as [...]

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How We Measure Success at Netreo

Here at Netreo, we not only try to offer a compelling and valuable set of products and services to attract new customers, we do everything we can to keep those customers happy once they’ve signed up for our services. By focusing on quality of service, and making automation simple and straightforward, we make it easy for our customers to extract value from their investment in our services from day one. We follow up with the best service we can deliver, and as much technical innovation as we can muster, to build on that value over time. Our metrics says this strategy is working: let us explain! […]
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