TestimonialsJames Mancini, CTO
“Our partnership with Netreo and our increased adoption of Omnicenter has allowed IGT to broaden and modernize our portfolio of Support & Managed Services. The functionality, flexibility, and cost effective nature of Omnicenter has enabled great things for IGT and our customers.”
“I used Omnicenter extensively at my previous engagement and was able to bring order to a then very chaotic environment. Omnicenter was able to pinpoint issues and bring order to change control at a device level where any configuration change generated an automatic communication. It was a single looking glass for all my infrastructure.
I am now in an environment where monitoring does not exist and there is no window to how my environment is performing. I believe with Omni Center I should have a window to my environment on how it is performing and make necessary changes based on the findings. In addition I chose Omnicenter as they have very good customer support and will work with the customer to ensure that the customers’ needs are met.”
“We now get real-time warnings about network problems before our business units even realize there’s an issue. OmniCenter increases the speed of our IT group’s reaction time. It’s all about repositioning IT to be continuously proactive in supporting the business.”
“We chose Netreo for its ease of deployment and use, managed service, product features and ease of integration with other solutions.”
“I have nothing but praise for Netreo. They are responsive to all our networking needs and their depth of knowledge is unsurpassed. I am moving all monitoring over to our OmniCenter as it can handle our complex heterogeneous IT environment with ease. It combines easy reporting with excellent management tools. The OmniCenter is a must have in any network environment”
“I used IT management packages in the corporate world on Wall Street and was never very impressed. So, I was skeptical when I came to UC Irvine and found that they had recently replaced homegrown monitoring programs with Netreo’s OmniCenter product. It didn’t take long for me to change my mind and see the payback. OmniCenter has saved us time, effort, resources and money by giving us a consolidated, centralized approach to management.”
“As the campus department charged with maintaining the UCI campus network, Network and Academic Computing Services (NACS) has always had a keen interest in knowing if the network is behaving and fully functional. In the seven years I’ve been at UCI, I have seen NACS try a number of solutions for monitoring critical areas of the network, and none has been fully satisfactory. For this reason, we undertook building a series of monitoring Web pages using RRD Tool to get what we were looking for. This is as close as we got to a satisfactory solution before we found out about Netreo. Netreo’s OmniCenter product solved a number of problems for us, and we are quite happy with it.
One issue we have faced is the work required to maintain the systems and software for our monitoring system. The group within NACS that had this assignment is constantly being barraged with new, critical, projects, and it seemed that it was difficult to apply proper resources to keeping these systems running well. Another issue for us is that as the network changed and grew, existing pages would become ‘stale,’ and there would be a waiting queue for implementing new monitoring pages. In that we decided to lease Netreo OmniCenter, Netreo has taken the issue of maintaining the systems completely off our hands. The systems are cared for by Netreo, and are kept up-to-date, both in terms of security patches and in terms of product updates. While Netreo has trained all folks involved in monitoring systems and networking devices on their product, and we can make changes to what is being monitored and how all we like, when we need help for whatever reason Netreo is only a phone call or an email away, and their response has been very good. No more stale Web pages.
It is much less work to get new devices, or ‘pollable elements,’ set up for monitoring then it ever was before. We like both the product Netreo offers, the service, and the company.”
“We already had a comprehensive monitoring solution in place at Edmunds.com. However, we lacked the ability to monitor VoIP performance and call quality. OmniCenter closed that gap and extended our capability to manage and monitor our voice and data IP applications and network devices. OmniCenter is a flexible and configurable product that provides us with a consolidated graphical interface, multi-platform support and the ability to drill-down into systems and application components.The reporting platform is extremely intuitive and offers real-time or historical reports for any site. The technical support group has always been very quick to respond and it has been a pleasure working with everyone at the company.”
“Netreo’s team of engineers are the best in the industry, they can be counted on when we need them the most. Netreo’s OmniCenter tool is an invaluable part of our network management strategy.”
“We take availability monitoring very seriously– this is very critical to us– if the network goes down our customers go down, and that should never happen. Netreo OmniCenter sets us apart with an almost omniscient ability to foresee potential problems and neutralize them before they impact our services.”
“OmniCenter is the first and only tool we’ve found that provides robust network management capabilities for every component in our complex, heterogeneous systems environment that includes IBM AS400s, Windows servers and many other devices including our video over IP teleconferencing system. Dollar for dollar, OmniCenter runs circles around Tivoli and all the other performance management solutions we considered.”
“I asked myself, ‘What would OpenView or Tivoli do for me that Netreo OmniCenter doesn’t do?’ Hmmm. I can’t think of anything. At least, nothing critical. OmniCenter provides us equal or better performance – certainly at a much better value point – and we are very, very pleased with it.”
“With the monitoring of large and diverse enterprise networks being a challenge to even the most seasoned of monitoring and management vendors, Netreo was given the daunting task of monitoring the Interop eNet with their OmniCenter platform: a task that saw them rise to the occasion. With just a single engineer dedicated to configuring and adapting the software to the ever-changing eNet, Netreo was able to prove the soundness of their approach to network monitoring. After just a few days of operation, I felt fully confident in the ability of Omnicenter to let me know not only when network devices were down, but also when they were in danger of failing. With a low learning curve and high scalability, I would not hesitate to depend on Netreo solutions to monitor all my networks.”
“OmniCenter gives us more bank for the buck. It has the ability to monitor every system and device on our network — it doesn’t matter what it is — our AS400, an old version of Windows Server 2003, exchange servers, email servers, and SQL servers plus routers, firewalls, switches of all kinds. If we can ping it, OmniCenter can monitor it.”