The old saying among analysts goes “If you can’t measure it, you can’t monitor it.” Network monitoring matters, measurement and monitoring of networks, applications, and services has many kinds of value.
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Without the pornography industry the Internet wouldn’t be half as big and popular as it currently is. Okay, maybe “half as big” is a stretch.
While this question is hardly as timeless as the words spoken by Shakespeare’s Hamlet, it’s still a question relevant to those of us who live in the day-to-day world of systems and network management.
Effective monitoring means that IT staff gets information about misbehavior and exceptions quickly and accurately enough that they can get to work on diagnosis and response before users start an increasing cascade of reports and complaints.
According to Whatis.Com, a single pane of glass is a concept that describes “a management console that presents data from multiple sources in a unified way,” where the glass belongs to a computer’s monitor or a mobile device’s screen.
The DevOps movement is centered around the notion that we are all here to bring value to our users. Whatever the application, whatever the infrastructure, whatever the bureaucracy, and whatever the process, IT should simply be about providing users with application experiences that add value.
When a Virtual Desktop Infrastructure (VDI) user contacts your help desk because a key application is slow, you can probably expect a bunch more calls just like it.
Ask network admins how they monitor their IP telephony performance, and many will probably offer some variation on, “We just play it by ear. Literally.” But this can be a crucial mistake.
The longer you work at a landfill, the less the smell alarms you. The longer your network monitoring system dashboard is lit up in red and yellow when nothing’s really wrong, the less the alerts will mean to you.
The nightmare installation story. No IT conference happy hour is complete without one. Funny stuff sometimes–when it’s safely in the past. But smooth implementations make for boring stories.