|Data Retention||1 year||3 year||3 year|
|Dashboards and Reporting||Standard||Customizable||Customizable|
|Integrations with 3rd party services||Standard||Customizable||Customizable|
|Platform Lifecycle Administration||Standard||Automated||AI-based|
|Synthetic Application Monitoring||✔||✔|
|Dynamic Service Monitoring||✔||✔|
|Advanced User Groups||✔|
|ITSM two-way Integration||$||✔|
|CMDB two-way Integration||$||✔|
|Footprint (# Service Engines)||$ (Five included)||Unlimited|
|Microsoft 365 Insight||$||$|
|FREE TRIAL||TALK TO SALES||TALK TO SALES|
With Netreo, it’s all about choices and flexibility. Our simplified pricing includes all features. Our easy to understand device-count licensing means it’s easy to figure out exactly how many licenses you need. And since Netreo is completely self-contained, there’s no hidden costs for databases, anti-virus, or operating systems to worry about.
*Volume Discount Available
Netreo's LITE Licensing Advantage: Devices with a single interface and minimal onboard metrics (for example, controller-based access points, IP cameras or other IOT devices) may qualify as a 'lite' device, which consumes 1/10th of a device license, so you can make sure to get visibility into your entire enterprise at optimal cost.
Support, Services & Trainings
|Support||Phone, Email, Community||Multi-channel, live 24/7, 4-hour||Multi-channel, live 24/7, 4-hour|
|Onboarding Services||Basic (included)||Basic $
|Trusted Advisor Services||Not Applicable||$||$|
|Training||Credits for purchase||Two credits included||Ten credits included|
|Customer Success||On Request||Monthly Touch Points||Designated CSM|
|Data Retention||Time series database retention of your monitoring and performance||
1 year: Detailed statistics 30 days. Daily statistic 1 year.
3 year: Detailed statistics 90 days. Daily statistic 3 years.
|Dashboards||Dynamic, flexible, and drag and drop real time views||
Standard: A robust set of default dashboards that can be used as environment overview.
Customizable: A large set of drag-and-drop visualization ‘widgets’, which helps the user with the ability to setup real time dashboards to best suit their use cases and usage patterns, in the most appealing manner. As an additional benefit, these dashboards can also be viewed as a rotating slideshow to help present complex data on external monitors throughout a room.
Additionally, Netreo’s Business Service Workflows empowers users to create rolled-up dashboard views of their full-stack organized by business services, through arbitrary grouping of devices.
|Reporting||Hundreds of out-of-the box flexible reports, either on-demand or scheduled||
Standard: Ability to ability to store, forward and schedule the reports with one click.
Customizable: Ability to produce consistent and polished reports across all of the functional groups within an enterprise. This feature allows administrators to build generic templates of what reports should contain, with the ability to view, schedule and execute those template reports across any set of Business Workflows, Sites or Categories within their configuration.
Additionally, Netreo’s Business Service Workflows empowers users to create rolled-up reports visualizations of their full-stack organized by business services, through arbitrary grouping of devices.
|Integrations with 3rd party services||Streamlined access to metrics and events with tight integrations across all your stack||
Standard: Integrations to a set of pre-defined 3rd party tools to increase your operational efficiency.
Customizable: Flexibility to build your own integrations in addition to the pre-defined 3rd party tools offered by Netreo.
|Platform Lifecycle Administration||Our tool for operational lifecycle management and automated tuning of your platform through cascading templates||
Standard: Settings are manually managed for each monitored resource.
Automated (4 Levels):
1. Default - Settings that are applied to everything using templates
2. Resource type - A group of specific metrics and services for any given resource, device or application
3. Site - A grouping of resources based on geographic location
4. Category - A grouping of resources based on functionality
AI Based (5 Levels): Automated +
Functional Groups: An arbitrary grouping that can be used to control many different settings and administrative functions within Netreo platform. There is no limit to how many functional groups a device can be in. Functional groups give the ultimate flexibility to control templates based on the user needs.
|Topology Mapping||Automatically discover and map your network, systems, and resources||Our topological overview of the connections between devices based on layer 2 and layer 3 connections|
|Incident Management||Intelligent and flexible incident management to minimize alert fatigue and maximize targeted actions (Our engine provides the intelligence and flexibility to manage alert deluge by executing automatic event correlation and alert suppression. It also provides the flexibility to route actions and alerts based on real time conditions).||
Standard: Incident management and alert suppression based on layer 2 and 3 topology mapping, as well as per site latency mapping.
Customizable: Ultimate flexibility to create any sets of rules to minimize alert fatigue and maximize the targeted actions and alerts. Combined with AIOps Autopilot, it also allows incident management rules to be automatically created based on recent incident history.
|Traffic Analysis||Traffic analysis use flow based tools (Netflow, IPFix, Sflow Jflow and Cflow)||
Standard: Traffic breakdown and analysis are done based on industry standard application classification
Customizable: Ability to create application classification based on arbitrary IP address, ranges of address and TCP/UPD ports
|Advanced User Groups||Our administrative tool to organize users into groups for better orchestration||The ability for an admin to micro segment their implementation so different sets of users only see particular subsets of devices and resources.|