Integrating Netreo with Microsoft Teams

As enterprises continue to adopt and deploy cloud-based and on-premises resources and services, IT managers must manage, track and optimize increasingly complex IT environments. Netreo provides a cloud and on-premises system and resource monitoring solution that enables IT managers to visualize and automate their technical stack’s stability for the most reliable service delivery and optimal cost management. With support for cloud-based platforms including Microsoft Azure and Amazon Web Services, Netreo’s custom automation tools and live modern dashboards provide deep system-wide insights into resource utilization, application performance, and overall IT operation health.

Netreo’s metrics, event monitoring and notification capabilities can also be extended to 3rd-party collaboration and messaging platforms for maximum operational efficiency. Integrations with Netreo already include popular services such as Slack, PagerDuty, Jira, ServiceNow and ZenDesk. Another messaging and collaboration application that enterprises are rapidly adopting is Microsoft Teams.

Since its launch in 2017, Microsoft’s messaging and group collaboration service Teams, a competitor to Google’s Hangouts Chat, Facebook’s Workplace, and Slack, has shown a strong upward growth trajectory, gaining traction among enterprise users of Microsoft’s Office suite of applications. According to VentureBeat, “Teams is now used by 200,000 organizations in 181 markets and 39 languages. That’s up from 125,000 organizations as of September 2017 and 50,000 when it launched out of preview a year ago.”

With Netreo already monitoring key Microsoft Azure resources such as Azure virtual machines, Cloud Services, SQL Azure databases, Service Bus, Virtual Networks and Storage services, Microsoft Teams is a great option for IT departments to directly receive alerts and notifications directly to their collaborative enterprise IT workspace.

Within the application, Microsoft Teams makes it easy for individuals to message each other and collaborate on topics quickly and easily while replacing many functions that were typically reserved for email. Part of Microsoft’s E3 Office suite, Teams also functions as an internal communications app and collaboration tool that integrates with all Office products as well as third-party applications.

Microsoft Teams’ API support for third-party applications lets users bring in data and alerts from across the web or their enterprise applications so that they can always be informed in real time of events and information critical to getting work done. Netreo also supports Microsoft Teams through its tight API integration with Netreo’s Azure monitoring service.

Integrating Netreo with Microsoft Teams

Use cases for Teams and Netreo include IT support teams being alerted to the last state of their cloud resources right in their Microsoft Teams rooms without the need to switch to email, messaging or other collaboration tools.

Microsoft Teams’ integration with Netreo includes Publish Notifications enabling Netreo administrators to immediately receive notifications about recent alerts, triggered actions and auto-scaling rules to any Microsoft Teams room. Netreo administrators can also stay in full, granular control over their Microsoft Teams Netreo integrations with the ability to publish alerts only from specific sources, or only with particular severities to particular Microsoft Teams rooms.

Integrating Teams and Netreo is an easy process using the free Incoming Webhook Connector from the Microsoft Teams Store. The first step is clicking on the Store icon on the bottom left of the Teams dashboard, selecting Connectors in the Store left column and then clicking on the Incoming Webhook utility. For detailed instruction on how to integrate Netreo and Microsoft Teams, click here.

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