Broadcast: August 20, 2020

Driving Service Improvements and Value in IT Operations

Does your organization recognize the business value driven by IT Operations? IT departments hold a larger stake in successful business outcomes than ever before, yet proving the business value of the IT organization is becoming increasingly difficult.

View this webinar, Driving Service Improvements and Value in IT Operations, with special guests Paul Almany, VP, Technical Consulting at Whitlock IS, and Alex Ulbrich, CTO at Whitlock IS, to explore best practices for identifying, capturing, and executing opportunities to drive business value through IT Operations.

This webinar covers:

  • Establishing a culture of value
  • Practical approaches to facilitate the pursuit of value
  • Identifying and capturing opportunities for business value
  • Evaluating and prioritizing pursuit of opportunities
  • Tracking and communicating status of pursuits


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