Reporting and Analytics

Reporting and Analytics
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Seamless Enterprise Monitoring and Data Collection

Netreo requires no agents. Instead it uses standards-based or vendor-specific technologies and APIs to collect, monitor, analyze, and report on all the IT resources in your infrastructure. Netreo is designed to be transparent to the user and administrators of the system, allowing for seamless monitoring of any network-connected device or application, whether hosted locally, or in a private or public cloud environment.

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Baseline Statistics

Netreo is designed to collect a ‘baseline’ of data across any SNMP compliant device type, which typically includes:

  • CPU
  • Memory
  • Disk usage
  • Disk I/O
  • Network bandwidth
  • Network errors
  • Round-trip latency

Netreo uses WMI/Powershell for data collection in a Windows environment. In addition to the baseline stats above, you’ll also get instant visibility into:

  • CPU usage per-process
  • CPU Context switches
  • Number of running processes
  • Memory usage per-process
  • Disk usage per volume
  • Disk I/O per volume
  • Disk Queue statistics
  • Service status
  • Layer 7 application testing (DNS, FTP, Web, Database, etc)

In a VMWare environment, Netreo will connect to the VCenter API to automatically detect new hosts, guests, and datastores as they are configured in the environment. Netreo collects appropriate metrics based on the guest OS, but also includes virtualization specific statistics like:

  • Device / Kernel / Queue latency per datastore
  • Guest I/O usage per datastore
  • Host I/O usage per datastore

Linux systems are monitored using SNMP, and in addition to the baseline statistics detailed above, we also collect:

  • CPU usage per-process
  • Memory usage per-process
  • Swap utilization
  • Disk usage per mount point
  • Process status
  • Layer 7 application testing (DNS, FTP, Web, Database, etc)

Have a Unique Reporting Situation?

Contact a member of our team today to discuss your situation.

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SNMP

SMNP is the standards-based way to collect data from any device that conforms to the MIB-II specification and is the default method for most infrastructure devices such as routers, switches, firewalls, load balancers, wireless gear, and Linux/Unix servers.

Our polling engine is designed to be easily extended so that new device types can be monitored quickly and easily with minimal administrative effort.

Device Configurations

Configuration changes

You can view configuration changes in a timeline or calendar view, as well as via a list or per-device. Netreo can automatically tag interfaces to identify related port-channel or VRF interfaces and allow consolidated reporting. It works via SSH or Telnet, and is compatible with almost any command-line device, including Cisco IOS, Cisco XOS, Cisco ASA, Juniper, F5, Palo Alto, Linux configuration files, Extreme, Foundry, and more.

Configuration management

Netreo’s Configuration Management feature allows you to quickly detect, alert, and report on changes to device configurations. Netreo is context-aware, so it can interpret the configurations to send you relevant context even in the face of a complex change, instantly highlighting all changes with accurate time stamps.

Netreo and Cisco

Cisco CB-QOS

Cisco’s Class-Based Quality of Service (CBQoS) is the benchmark for network-layer performance management, and Netreo will automatically discover the configuration of your CBQOS environment, giving you detailed statistics on per-queue bandwidth utilization, drops, queue depth, and traffic shaping and policing statistics. These can be automatically associated with matching configurations on other devices so you can easily compare QoS in each direction on a particular link and quickly identify misconfigurations and performance issues.

HTTP/HTTPS

Netreo has an advanced web monitoring capability that provides four different levels of web monitoring, depending on your requirements. All the levels are available at no extra cost, and you may use more than one level of monitoring simultaneously if desired.

Level 1

Monitoring the web server process availability

Level 2

Retrieve a page from the web server, validating the status is OK

Level 3

Retrieve a page from the web server and validate a specific string is present, protecting against possible defacement or hidden back-end errors

Level 4

Detailed, multi-part, scripted web server interaction, including detailed benchmarks of DNS, TCP, and full page load performance, including full validation of page content

Database

MYSQL

Availability monitoring and detailed performance statistics are available for MySQL environments, including:

  • Aborted clients and connections
  • CPU utilization
  • Memory utilization
  • Query cache
  • Table locks
  • Threads

MS SQL

Our MS SQL monitoring fits seamlessly into your Netreo dashboard and provides deep performance statistics and monitoring including:

  • Availability
  • CPU usage
  • Memory usage
  • Deadlocks
  • Packets and SQL Read/Write
  • Transactions per second
  • Buffer Cache Hits Ratio
  • Blocked & Blocking Processes (per database)
  • Data File Utilization (per database)
  • Locks (per database)
  • Log File Utilization (per database)
  • Longest Query Time (per database)
  • Total Data & Log file size (per database)

Oracle

Netreo can monitor the status of and gather performance statistics from Oracle databases, including:

  • Availability
  • Connected Users
  • CPU usage
  • Memory usage
  • Cache Miss Ratio
  • Buffer allocation entries/retries ratio
  • Latch Miss Ratio
  • Disk Sort Ratio
  • Rollback Segment Waits
  • Dispatcher Workload
  • Number of locked objects
  • Number of locks blocking other locks
  • Tablespace Usage
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Email

Netreo can run synthetic email transactions against both local and cloud-hosted email servers to determine end-to-end connectivity and alert if inbound or outbound mail fails or takes too long to complete. It can also monitor locally hosted email systems such as Lotus Notes or Microsoft Exchange and provide detailed performance statistics for CPU / Memory / Latency, Bandwidth usage, queue size, emails per second, connected clients, information store size, and quotas exceeded.

IP Telephony (VoIP)

Netreo monitors call quality from the same dashboard you use to monitor the rest of your network and server environment. The platform can leverage the Cisco CDR/CMR API to retrieve detailed historical logs of every actual call placed in your environment, and record Mean Opinion Score (MOS) and R Value statistics based on latency, packet loss, jitter, and error codes and provide real-time reporting and alarms. Additionally, Netreo can provide information on:

  • Call Volume (on-site vs off-site and per-destination (phone to phone, phone to gateway, phone to IVR/VM)
  • Call Quality (on-site vs off-site and per-destination (phone to phone, phone to gateway, phone to IVR/VM)
  • Worst calls in last hour
  • Peak call volume per hour
  • Detailed call debugging and analytics
  • Call ID
  • Source device / MAC / IP
  • Destination device / MAC / IP
  • End-to-end transit path alerts
  • Call errors or termination cause codes
  • Related calls (forwards / conferences / redirects)
  • Historical reporting (search for calls by extension / number, extension length, site, time, quality, etc)
  • Mean Opinion Score (MOS)
  • R Value
  • Gateway transit information
  • Gateway trunk utilization
  • Jitter
  • Latency
  • Packet Loss
  • Call Manager performance and statistics, including CPU (per-process), Memory (per-process), call volume, etc.

In non-Cisco telephony environments, Netreo can leverage the power of synthetic call simulation across your network environment to proactively alert you to degrading network conditions based on jitter, packet loss, and latency from site-to-site.

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Process Monitoring

Netreo can monitor the number and status of running processes, jobs, or services, and alert or report on status, CPU utilization, memory utilization, running time, idle time, and more, on Windows, Linux, Unix, Z/OS, and IBM I-Series platforms.

Additionally, Netreo can be easily extended to monitor nearly any device that can be attached to the network or Internet

Ready to get started? Get in touch or schedule a demo.